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  1. PaulCamper
  2. Renters

Renters

Getting started with PaulCamper

  • How can I book a camper? Step-by-step guide
  • Fees: What should I expect as a renter?
  • What does 'friendly cancellation' mean in a camper profile?
  • What is the best way to contact PaulCamper?
  • Why should I rent a private camper?
  • What's the best way to contact my camper owner?
See all 8 articles

Your PaulCamper account

  • How can I change my password?
  • How can I sign up with PaulCamper?
  • How can I refer a friend?
  • How secure is my PaulCamper renter account?
  • How can I delete my account?

Your booking

  • As a renter, what should I pay attention to during the handover?
  • How can I extend my booking after I have started my trip?
  • As a renter, how can I change my booking dates before the rental period begins?
  • Does PaulCamper have a mileage limit?
  • How can I review the camper owner after my trip?
  • How do I cancel an upcoming booking?
See all 17 articles

Insurance

  • Age requirements for renting a camper
  • What is PaulCamper Complete Protection?

Payment process

  • General information about PaulCamper payment options
  • When do I need to pay for my trip?
  • How do I pay for my booking?
  • What are the payment options for my booking?

What should I do in the event of damage?

  • What should I do if I have a breakdown during my trip?
  • The owner has retained my deposit even though the damage was not (entirely) my fault. What should I do?
  • What should I do if I have an accident in the rented vehicle?
  • What should I do if there is damage to the camper's interior equipment?
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