Renters

Getting started with PaulCamper

• How can I book a camper? Step-by-step guide
• Fees: What should I expect as a renter?
• What does 'friendly cancellation' mean in a camper profile?
• What is the best way to contact PaulCamper?
• Why should I rent a private camper?
• What's the best way to contact my camper owner?

See all 8 articles

Your PaulCamper account

• How can I change my password?
• How can I sign up with PaulCamper?
• How can I refer a friend?
• How secure is my PaulCamper renter account?
• How can I delete my account?

Your booking

• As a renter, what should I pay attention to during the handover?
• How can I extend my booking after I have started my trip?
• As a renter, how can I change my booking dates before the rental period begins?
• Does PaulCamper have a mileage limit?
• How can I review the camper owner after my trip?
• How do I cancel an upcoming booking?

See all 17 articles

Insurance

• Age requirements for renting a camper
• What is PaulCamper Complete Protection?

Payment process

• General information about PaulCamper payment options
• When do I need to pay for my trip?
• How do I pay for my booking?
• What are the payment options for my booking?

What should I do in the event of damage?

• What should I do if I have a breakdown during my trip?
• The owner has retained my deposit even though the damage was not (entirely) my fault. What should I do?
• What should I do if I have an accident in the rented vehicle?
• What should I do if there is damage to the camper's interior equipment?